Dobbins Online ID Card Process

**Please be advised, this change only affects the DEERS/Customer Support Office. The other MPF work centers will remain on the current schedule (open on Mondays and Closed Wednesdays).**”

New Online USID Card Renewal

DID YOU KNOW YOU CAN NOW ORDER YOUR REPLACEMENT ID CARD ONLINE, AND HAVE IT MAILED TO YOU?

How to Renew Your USID Online:

Please complete the following steps to renew your ID card:

1. The sponsor must visit ID Card Office Online (IDCO) https://idco.dmdc.osd.mil/idco/

2. Verify and opt into receiving communications through email under “My Profile” within IDCO.

3. Under the “Family ID Cards” menu within IDCO, request dependent ID card by selecting “Renew Family Member ID Card”.

4. At the “Summary” page, verify your address, email & phone number.

5. Use drop down to select reason for replacement card request and “Yes” to Ship to address.

6. Click to “Proceed”.

7. At the “Confirmation” page, click on “Submit Card Request”.

 

This online service is limited to current USID card holders. 

ID CARD SERVICES APPOINTMENT ONLY

https://idco.dmdc.osd.mil/idco/

ID Card Office Hours of Operations:

◾Mondays: 0800 -1500

◾Tuesdays: 0800 - 1500

◾Wednesday: (CLOSED)

◾Thursday: 0800 - 1500

◾Friday: 0800 – 1500